Tasktop Dev Support Center

Why does the "The Task List service is initializing..." message never go away from the Task List view in Visual Studio? Why does Visual Studio freeze when I click a button in the Task List view toolbar (i.e. New Task)?

Last Updated: Jun 26, 2015 08:20AM PDT

This is due to Tasktop Dev for Visual Studio being unable to locate the Tasktop companion application. When started, the Tasktop companion application creates a file called .tasktopHTL which contains information on how Tasktop Dev for Visual Studio can access it to get information about your Task List. This file is generally stored in your home directory (i.e. C:\Users\username or C:\Documents and Settings\username) however in some cases the file is not created in the expected location. 

Workaround: 

If you are using a version of Tasktop Dev for Visual Studio version 2.0.1 or earlier, you can try adding the following on a new line at the end of the Tasktop.ini file in the Tasktop installation directory (i.e. C:\Program Files\Tasktop): 
-Duser.home=<path to your user home> i.e. -Duser.home=Z:\Users\sminto 

If this does not fix your problem, please contact help@tasktop.com so that we can assist you further.

5d93b669ac8eeade08b822a5df34edcf@tasktop.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete