Tasktop Dev Support Center

Why can't I log in to JIRA using Tasktop Dev?

Last Updated: Apr 25, 2016 09:39AM PDT

Find Your JIRA Username

The Tasktop Dev connector for JIRA does not use your email address to log in. Instead you need to enter your JIRA username. To find out your JIRA username, click the button at the top right of the JIRA web UI and click Profile. Your username will be shown on the left side under Details. In many cases, your username will be the first part of your email address, before the '@' character.

Create a JIRA Password

If you have been logging into JIRA using an identity provider like Google, you may need to create a JIRA password to log in using the Tasktop Dev connector. To do so, go to your JIRA profile (click the button at the top right of the JIRA web UI and click Profile) and click Change Password.
5d93b669ac8eeade08b822a5df34edcf@tasktop.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete